Privacy

Privacy policy

Last updated 20 October 2026. This policy covers the Taxi saab taxi website (taxisaabtaxi.com) and the Taxi saab taxi app for Android. Taxi saab taxi connects riders with independent drivers. Questions: [email protected].

What we collect, and why

• Your account: name, email address, phone number, country, password (stored only as a salted hash) and, if you add one, the last four digits of your card. To run your account, contact you about rides, and charge the taxi calling fee and tips.
• Your photo, a live photo of your face, so riders and drivers recognise each other.
• Your ID: a photo and the number of your national ID card or passport, to verify who you are. It is seen only by Taxi saab taxi, or given to the authorities when the law requires it.
• Teen accounts: the invitation a parent or guardian sends (the teen's name, email and birth date) and the link between the two accounts.
• Your gender, birth date and emergency contacts (name, email, and if you give them, relation and phone): to decide who gets two contacts, and to email your contacts when your trip runs late. Your contacts can watch your trips on the map.
• Drivers' papers: the driving licence, the vehicle's registration, ownership, insurance and inspection certificate, a police clearance certificate where needed, and photos of the vehicle. To check that drivers and vehicles may carry riders.
• Your driving licence, when you hire a car to drive yourself: its photo, number, expiry date and country. It is shown to the drivers in your country who may take your hire, so the car's owner can check it, and to Taxi saab taxi.
• Bookings ahead and day hires: the pickup time or start, the days, the pickup and return places, the prices, cancellations, penalties and money held for them.
• Road events you report: what, where and when.
• Places: the pickups and destinations you enter or choose on the map, your saved pickups and destinations (to suggest them next time), and the city and country of your pickup (prices, fees and free locations depend on it).
• Your location: with your permission, your phone's position fills in the pickup. For drivers: while the driver page is open, the position (rounded to about 100 m) is shown to riders nearby as an available taxi; during a ride the driver's phone shares the car's position with the rider (also with the screen off, in the app, until the ride ends) and measures the trip for the taximeter. During every trip a location sample is kept about once a minute from the driver's phone, and from the rider's phone while the ride's page is open; when a trip of a woman or a rider under 18 runs late, the positions of the car and of the rider's phone are recorded from then on. We do not track anyone outside a ride or the driver page, and the app does not use location in the background otherwise.
• Rides: requests, the driver and car, fares, the meter's distance and time, when the rider confirmed being in the car, payments, tips, ratings and complaints, and the messages you send each other on a ride.
• Drivers: vehicles and plates, membership payments, the pickup code, the service city, and cash fees held for Taxi saab taxi.
• Technical: a sign-in cookie (only to keep you signed in), and server logs of requests, kept for security and kept short.

Cash fares and tax authorities

Taxi saab taxi records the fare of every ride as the app's meter reads it (or as agreed), and provides these records to tax authorities when the law requires it.

Who else receives data

• The other person on your ride: the rider sees the driver's name, photo, car, plate, rating and the car's position; the driver sees the rider's name, photo, pickup and destination.
• Map and address services: to look up addresses and routes, the text you type and positions are sent to OpenStreetMap's services (Nominatim, routing by OSRM), and if they fail, from your browser to Photon (komoot) and BigDataCloud; to estimate your position when GPS is not available, to ipwho.is, geojs.io or BigDataCloud. Map pictures come from OpenStreetMap.
• Traffic, for bidding requests where enabled: the route's start and end to TomTom.
• Hosting: our server is hosted by DigitalOcean and the site is delivered through Cloudflare.
• Payments: when card payments are connected, your card is handled by the payment provider; Taxi saab taxi keeps only its last four digits.
• People you choose: your emergency contacts, and the people you share a trip with, see your trip, the driver, the car and where it is; a late-trip advisory email goes to your emergency contacts.
• Authorities, when the law requires it.

We do not sell your data and do not use it for advertising profiles. The ads for our other websites shown during a ride are the same for everyone; we count only how often each is shown and tapped.

How long we keep it

Account data is kept while you have an account. Ride, fare and payment records are kept as long as tax and accounting law requires, even after an account is deleted, but without your name or addresses. A driver's position near riders is kept for minutes. The location samples of trips, and the positions recorded when a trip runs late, are kept for safety, also after an account is deleted. ID and document photos are deleted with the account.

Your choices and rights

• Delete your account at any time, in the app or on the website: Delete your account. What is deleted and what is kept is listed there.
• Location: you can refuse it (type the address instead), and drivers can turn off being shown to nearby riders.
• To see or correct your data, or with any other request, write to [email protected].

Children and teens

Taxi saab taxi is not for children under 13, and we do not knowingly keep data of a child under 13; if we learn of one, we delete the account. Members 17 or older join on their own. Members from 13 to 16 join only when a parent or legal guardian invites them from their own account and consents to the teen's use and to their data being handled as this policy says. For a teen we collect the same data as for any rider (a school or student ID may be given instead of a national ID or passport), and the parent or guardian, as one of the teen's emergency contacts, sees the teen's trips, the driver, the car and where it is, and gets an email about each ride. A teen cannot book ahead, hire a car or drive. The parent or guardian can end the link, and ask us to see, correct or delete the teen's data, at [email protected].

Changes

When this policy changes we update the date above, and tell you in the app about important changes.